Refund policy

At Ten08 Business Solutions we are committed to ensuring our customers are satisfied with their purchases. If you’re not completely satisfied, we’re here to help!

This policy applies only to purchases made through the store.

Returns:

You have [5] days from the date of purchase to return your product.
To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
Certain items, such as items customized products, graphic designs are not eligible for return.

Refunds:

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take a few days for the refund to appear in your account, depending on your payment provider.

Shipping charges are non-refundable, and you are responsible for the return shipping costs unless the product is defective or incorrect.

Exchanges:

If you would prefer an exchange for a different size, color, or product, please contact us within [3] days of purchase. The item must meet the same return criteria.

How to Start a Return or Refund:

1. Contact us at [email/phone] to initiate the return process.

2. Provide your order number, reason for the return, and photos of the item (if necessary).

3. Once approved, send the product back to …

If you have any questions or concerns about our return or refund policy, please don’t hesitate to reach out to us at info@ten08businesssolutions.com